Monday, May 6*

Sponsored by:
  

Alliance Manager as Interventionist: A Critical Role and Skill Set

Instructor:

Renee Jansen, J.D., Principal, Vantage Partners

Alliance managers often compare themselves to firefighters because they get called in when things go wrong, get out of control, or those in the middle of some kind of conflagration feel that outside assistance would be helpful.  To that end, alliance managers need to understand that a big part of their role is that of “interventionist” – the individual who can step in, quickly assess and understand a situation, and then intervene based on a clear theory and/or methodology for how to take the situation from raging or out of control, to one of joint problem solving and, ultimately, on the merits resolution.  If they cannot, a failed intervention can often make the situation worse.

This short course, hosted by Vantage Partners, will provide participants with clarity about what good intervention looks like and how alliance managers can become effective interventionists. Participants will learn:

• A methodology for defining intervention success
• Key tools that an effective interventionist employs
• A process for mapping out a planned intervention

*separate registration required